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billing management

OptiMED’s services range from initial setup to ongoing billing, maintenance, training, reporting, and more.

Click for more information on:

Initial Setup
Coding analysis
Electronic billing & claims
Paper claims
Claims tracking & appeals
Pending & denied claims follow-up
Patient billing statements
& soft collections
Patient billing inquiries
Payments & posting
Insurance verification & eligibility
Office integration
Credentialing documentation
(in-network provider)
HIPAA compliance
Custom reporting
Coding audits
Ongoing communication & training
Batch control
Forms creation

OptiMed Billing Solutions, Inc.
Offices located in Sarasota, Florida
and Boston, Massachusetts
Sarasota (941) 927-2245
Boston (617) 803-7941
Email



 

Frequently Asked Questions

How do you charge for your services?
What services are included in this fee?
How long does it take to get started with OptiMED?
What information is needed from my office after initial setup?
Are all claims filed electronically?
How long does it take to receive reimbursement?
Where are payments sent?
Will I need to buy any software to integrate with OptiMED’s office?
Is OptiMED Billing Solutions, Inc. HIPAA & OIG compliant?
What is your policy on patient statements?
How do I keep informed on all the changes with Medicare?

How do you charge for your services?
We perform our services based on a percentage of revenue collected. Percentages will vary based on the size and specialty of the practice. There is also a one-time setup fee. ^ top


What services are included in this fee?
In addition to performing all aspects of medical billing/A/R collection, Optimed will assign an account executive to your practice, integrate practice computer systems to OptiMED’s system using the web-based AdvancedMD program, review and/or redesign the Superbill for cleaner claims, update the fee schedule, train the front office staff (one hour of training is all that is needed in most cases) and much more. See the Services page for more details. ^ top


How long does it take to get started with OptiMED?
Once we obtain all pertinent practice information, it will take between three to four weeks to get your office authorized with the clearinghouse and ready for electronic billing. However during this authorization process, we can continue to input all patient charges and submit paper claims. ^ top


What information is needed from my office to process a claim after initial setup?
We will need four items to process claims: the Superbill, a Patient Information Sheet, a copy of the current insurance card, and referral information (when applicable). Because our system integrates our office with yours, most of this information can be viewed and printed from our office. All original documents remain securely in your office. ^ top


Are all claims filed electronically?
Yes. All claims are sent electronically ensuring that your claims are expedited and paid in the fastest and most efficient manner possible. For those smaller insurance companies not yet accepting electronic claims, OptiMED sends these claims to the clearinghouse electronically where they are converted to paper and submitted on your behalf. ^ top


How long does it take to receive reimbursement?
Utilizing electronic submission, Electronic Remittance Advice (ERA), and Electronic Funds Transfer (EFT), reimbursement can be received in as little as seven days for some carriers. ^ top


Where are payments sent?
All insurance payments are sent directly to the provider’s office or other designated location (a lockbox, for example). Copies of EOB’s and patient payments are then forwarded to OptiMED via fax, mail, or electronic submission for proper posting. ^ top


Will I need to buy any software to integrate with OptiMED’s office?
No. At OptiMED, we believe it is imperative that our offices are electronically linked. This is why we will provide (at no cost to you) full access to our web-based practice management software. This software allows both offices full access to the patient scheduler, patient demographics, customized reports, and much more. ^ top


Is OptiMED Billing Solutions, Inc. HIPAA compliant?
Yes, OptiMED prides itself on upholding the highest legal and ethical standards in the healthcare industry. We have implemented standards that HIPAA and OIG have set forth for third party billing companies into our Code of Conduct and Compliance Plans. Our complete Compliance Manual is available upon provider request. ^ top


What is your policy on patient statements?
It is our policy to mail four patient statements at 25-day intervals with telephone calls being initiated at 45 days. We will accommodate your requests and policies to accommodate patient payment plans and collections turnover.
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How do I keep informed on all the changes with Medicare?
OptiMED will keep you informed of the latest changes with Medicare, Medicaid, and other important healthcare policies and legislation as well as HIPPA and OIG concerns. Through numerous association memberships, seminar attendance, continuing education, and peer networking we stay abreast in a constantly changing healthcare environment—so you don’t have to.

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Call today to set up a free initial consultation:

Sarasota (941) 927-2245
Boston (617) 803-7941

 


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