OptiMED’s services range from initial setup to ongoing billing, maintenance, training, reporting, and more.

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	Initial Setup
	Coding analysis
	Electronic billing & claims
	Paper claims
	Claims tracking & appeals
	Pending & denied claims follow-up
	Patient billing statements & soft collections
	Patient billing inquiries
	Payments & posting

	Insurance verification & eligibility
	Office integration
	Credentialing documentation (in-network provider)
	HIPAA compliance
	Custom reporting
	Coding audits
	Ongoing communication & training
	Batch control
	Forms creation

Why outsource your billing and management?
Most physicians and practices outsource billing and management to improve profitability and cash flow, reduce strain on staff, and overcome the complexity and changes in the industry and technology.

	Improve profitability.
	Add to the top line: professional management can increase revenues by 25%–30%! (Do the math.) Expert knowledge means more error-free claims and more reimbursements. And not only that, focused management can relentlessly pursue unpaid claims with more energy and commitment. Subtract from the middle line: outsourcing eliminates the expenses of hiring and training staff and the cost of purchasing and maintaining necessary technology tools. A better bottom line: higher revenues and lower expenses mean your practice is more profitable.
	Improve cash flow.
	Efficient billing can drastically speed the payment turnaround time. A good billing manager can submit cleaner, error-free claims and quickly resolve problems for faster reimbursement.
	Reduce stress and strain on staff.
	Eliminating the paperwork hassle can help your office boost productivity and improve morale. You and your staff can focus on patient care, building your practice on patient satisfaction.
	Overcome industry complexity.
	With ongoing changes in healthcare administration, the insurance industry, and government regulations, who has time to keep up? Outsourcing shares the burden of compliance with experts who focus on keeping you current.
	Overcome technology hurdles.
	Technology can be friend or foe. The latest systems help you get paid faster, but sometimes you need an entire IT department to make sense of it all. Outsourcing shares the burden of technology with experts who leverage their knowledge for your benefit.

Why choose OptiMED as your billing and management partner?
You’ve worked too hard to get where you are today. Don’t partner with just anyone.

You’ve decided to work with a billing and management company. But whom do you trust? How do you choose? At OptiMED, we offer a complete menu of reasons to partner with us.

	Start with industry-certified experience and top-notch expertise.
	With over 30 years’ experience, our trained billing specialists settle for nothing less than excellence when it comes to optimizing your income and managing the entire billing lifecycle. Dedicated reimbursement specialists network with payors, submit cleaner claims, aggressively pursue denied claims, train your staff with the latest coding information, and guide your policies and procedures toward HIPAA compliant, industry-standard methods.
	We uphold higher standards—for you.
	Members of our team have been certified by the American Academy of Professional Coders (AAPC), the “gold standard for medical coding.” Rigorous exams and mandated continuing education means your receivables are in more-than-capable hands. Always. Membership in AAPC requires that we hold a strong code of ethics that ensure the highest standards of professional and ethical practices. That was easy—we held the highest ethical standards without the AAPC, but it’s nice to know we were on the right track.
	Add web-based, simple to manage technology that offers a flexible choice between hands-on co-management and a worry-free, leave-it-to-us style.
	We aren’t one-size-fits-all. We understand that some physicians and practices enjoy a controlled approach while others prefer to leave the bulk of billing and management with us. With our industry-leading, highly secure technology, you and your staff can access the same information we can, in real-time and with a full spectrum of options. Not only does our technology handle billing collections and tracking, it can provide patient management tools, scheduling, checkout, reporting, documentation, and more. With complete flexibility, you choose the level of management—and your comfort level of participation. We can do a lot—or a little—depending on your needs and preferences.
	And finish with unparalleled personalized service.
	Actually, we start with personalized service. And end with it. And keep coming back to it all throughout the process. You won’t find a higher commitment to service than right here at OptiMED. It’s how we do business, and how we’ll do business with you.